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TERMS AND CONDITIONS

TERMS AND CONDITIONS

Introduction

These Terms of Sale set out the terms and conditions on which products are supplied to you as a buyer on www.Thalap.com or other platform. The owner and operator of the Site is Talab Tasawuq commercial est. registered in the Saudi Arabia (“KSA”) and with recorded with maroof aslo. with its office located at tabuk and Jeddah.  in the Saudi Arabia.

Please read these terms carefully before you submit your order via the Site. By placing an order on the Site, you are agreeing to be bound by these Terms of Sale with immediate effect.

You agree to use thalap.com website (the “Website”) only for purposes that are permitted by this Terms & Condition and any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.

You agree that you will not access or attempt to access the Website other than through the interface that is provided by Thalap.com, unless you have specifically been permitted to do so in a separate written agreement signed by an authorized representative of Thalap.com

You specifically agree not to access or attempt to access the Website, or any portion thereof, through any automated means, including but not limited to the use of scripts or web crawlers. You agree that you will not engage in any activity that disrupts or otherwise interferes with the Website (or the servers and networks which are connected to the Website). You agree that you will not duplicate, reproduce, copy, sell, trade or resell the Website for any purpose.

You agree that you are solely responsible for any breach of your obligations under this Terms & Condition and for the consequences (including any loss or damage which Thalap.com may suffer) of any such breach.

The Terms of use Your account and amendment

You may be required to register with Thalap.com in order to access certain services or areas of the Site. With respect to any such registration, we may refuse to grant to you the user name you request. Your user name and password are for your personal use only. If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. In addition to all other rights available to thalap.com including those set forth in these Terms & Conditions, Thalap.com reserves the right, in its sole discretion, to terminate your account, refuse service to you, or cancel orders.

We may from time to time modify or change the Terms and Condition. The revised Terms of Use will govern your future use of our Site and Service, so we strongly suggest that you visit and review our Terms of Use periodically. Each version is specifically dated. If you do not agree to the revised version, you must immediately stop using our Site and Service. Our Terms of Use were last updated on November 02 2021, Terms and Conditions Agreement applies from this date onwards.

Copyrights and Intellectual property

All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively “Content”) is owned or licensed property of Thalap.com or its suppliers or licensors and is protected by copyright, trademark, patent, or other proprietary rights. The collection, arrangement, and assembly of all Content on the Site is the exclusive property of Thalap.com and its suppliers and licensors expressly reserve all intellectual property rights in all Content.

Agreements for Legal capacity and transactions

All content included on the Site, such as text, graphics, logos, images, audio clips, video, data, and other material (collectively “Content”) is owned or licensed property of Thalap.com or its suppliers or licensors and is protected by copyright, trademark, patent, or other proprietary rights. The collection, arrangement, and assembly of all Content on the Site is the exclusive property of Thalap.com its suppliers and licensors expressly reserve all intellectual property rights in all Content.

Prices

Base Currency : All fees and prices are in Saudi Arabia  (SAR) ر.س

Changing of Prices : Thalap.com prices are subject to modification at any time. Prices may also vary due to a launching price, a promotional offer or sales. Prices of items that are not in stock or that are available for a pre-order are valid during its promotional period after the order was placed. Should the price of those items change with respect to the pre-order price, Customer will be informed and will have the possibility to cancel the order. We reserve the right to update prices displayed on the website from time to time and once updated, they cannot be claimed against an order that has already been confirmed or delivered.

Shipping methods

  • All orders may require 6-48 hours processing time before shipping
  • Thalap.com does not guarantee same day shipping except Jeddah city
  • Thalap.com does offer International shipping in some country’s duration : 6-25 days
  • Exact delivery times cannot be guaranteed.
  • This shipping method available only for Saudi Arabia but except some areas which is far from the city.

Orders

  • Placing An Order : Placing an order can be done from the website,  Thalap.com. Should you place an order from the website, you have to be sure that personal data is correct and updated. Thalap.com suggests the Customer to proof-read his/her form several times before validating an order. Thalap.com is neither responsible for sending e-mails to the wrong e-mail address nor for sending parcels to the wrong delivery address if the form is incorrectly filled-out.
  • Processing Time : You can expect your order to be processed within approximately 6-48 hours, provided the items are in stock and there are no problems with payment verification.
  • Order Acceptance Policy : Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Thalap.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. Thalap.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verification or information before accepting any order.
  • Order Acknowledgement : Thalap.com will keep you informed of your order status via e-mail. All tracking information will be emailed to your Thalap.com ID once your order has processed or changed status. You may also acquire your order status and other live updates by logging in to your account on our Web site.
  • Change Orders : You may request a change to your order provided the order has not already been charged to your account. Please call us during Thalap.com hours of operation to request a change to your order. Please have your sales order (SO) or customer number ready for better assistance. We strongly discourage sending change order requests via email because it is unlikely we will receive the message in time to make an adjustment due to the sheer volume of emails we receive each day.
  • Cancel Orders : You may request that an order be cancelled provided the order has not already been processed and shipped. Simply call us during Thalap.com hours of operation to request an order cancellation. We strongly discourage sending order cancellation requests via email because it is unlikely we will receive the message in time to void the order due to the sheer volume of emails we receive each day
  • Cancelling Order : You may cancel your order immediately prior to shipping for any reason.
  • Delivery/Shipment Policy : Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement

Payment

Thalap.com currently offers COD (“Cash on Delivery”) payments  However, Cash On Delivery option is only applicable within Saudi Arabia. In order to protect the website visitors to the best of our knowledge, we implement several security policies and certificates. These layers of protection could be by-passed if the user’s computer is/was infected with a virus or malicious software. Thalap.com or its associated partners and employees cannot be held responsible in such a scenario or circumstance.

Thalap.com reserves the right to refuse a delivery or honor an order from a Customer who has not paid part or the totality of a previous order or with whom a litigious dispute is in progress. Thalap.com also reserves the right to take any necessary steps including legal action in case of outstanding or non-payment of fees by you.

Invoice

The order form filled out online by the Customer cannot be considered as an invoice. Regardless of the purchase or payment methods, the Customer receives an invoice inside his/her parcel when it is delivered. A digital/hard copy of each invoice is registered in Thalap.com data base.

Security

Thalap.com will take all reasonable precautions to ensure the security of any payment details included in your order nevertheless, barring direct negligence on our part, we cannot be held liable for any losses incurred as a result of unauthorized access to information you may provide. If you have any queries or issues regarding security at thalap.com please contact info@thalap.com

Disputes

If any dispute, claim, controversy or difference (including in relation to any tortious or statutory claim) (“Dispute”) arises out of or in connection with or in relation to this User Agreement, including (without limitation) any question regarding the formation, existence, scope, performance, interpretation, validity or termination of this User Agreement or this clause, or any question regarding the legal relationships established by this User Agreement or the consequences of its nullity, then the parties shall first attempt amicably to settle the Dispute through good-faith negotiations over a period of thirty (30) calendar days commencing on the date that a party first sends to the other party a written notice of the Dispute.

In the event that a Dispute has not been settled amicably by the relevant parties by the end of such thirty (30) calendar day-period, the parties hereby agree that the Dispute shall be referred to and

Governing law

This User Agreement is governed by, and construed in accordance with, Saudi Arabia law. This clause will survive any expiry or cancellation of this User Agreement for any reason..

In case of any disputes the law applicable would be based on the Saudi Arabia Governing Law.

  • Thalap.com will NOT deal or provide any services or products to any of OFAC sanctions countries in compliance with the law of Saudi Arabia.
  • Saudi Arabia is your company’s country of domicile
  • We accept payments online using Visa and MasterCard credit/debit card in the (SAR). If “Credit Card Online” is selected as the payment methods then the details on the Customers ID (Card holders ID) should exactly match that of the credit card used to make the purchase.

Pre Order

Pre-order is a service that lets you order a product before the official launch date.

  • Delivery: We aim to deliver pre-ordered products on the official launch date, provided that we have received and processed your payment. This is not always possible due to availability at our warehouse. Delivery charges may apply to all pre-orders unless otherwise stated. Standard Delivery timelines will apply from the moment the pre-ordered product is available. We reserve the right to cancel any order for reason that we may or may not disclose. Delivery date for the pre-ordered items may change without any prior notice or confirmation.
  • Payment: Payment must be made in advance to confirm your preorder. If for any reason you would like to cancel your order before shipment you must do so at least 3 days before we dispatch your order.

Thalap.com Review Contest

Terms & Conditions

  • You can participate in Thalap.com Review contest only through Facebook. You need to like Thalap.com Page
  •  Please do not forget to provide your contact no. your post link. Failing which can reduce your chances to win.
  • At the end of 48 hours, we will choose most share and like post. will be shortlisted & the winner will be chosen randomly with a lucky draw.
  • The winner will be notified on call & will be awarded with SAR100 Gift Voucher redeemable only on online purchase with Thalap.com
  • The Unique code of the Gift Voucher will be sent through SMS, which he/she can use to at the “checkout” section.
  • This Voucher cannot be redeemed against cash

The Voucher points can be used with Thalap only.

  • This Voucher is “One-Time-Use” & is non-transferable. Hence, any other mobile no. cannot be registered to use this Voucher.
  • Please note that you need to register your account with the same social media link. you mentioned at the time of filling . The Coupon Code will be sent to you on that no. only.
  • These Vouchers are valid for 3 months only. These Voucher are not redeemable after the 3 months period is over
  • Thalap.com reserves the right to make changes or terminate this offer at any time they require without any prior notice
  • Any misconduct or misuse or fakeness observed by us will not be entertained & hence Thalap.com will take action against it either by deleting their account permanently from Thalap website or by taking their reward points back.

Thalap.com Refund Voucher.

Terms & Conditions

  • This is a Time-Bound Voucher & should be used within that time-period only. The Customer will not be entertained after the completion of that time span
  • This Voucher can be redeemed only on online purchase with www.Thalap.com.
  • The customers need to create an account on Thalap.com & shop online with us to redeem this Voucher
  • Use the Voucher Code at the “Checkout” Section to get your Voucher Amount deducted from your Cart Account.
  • If the customer fails to enter this Voucher Code, the amount will not be deducted from his/ her Cart amount
  • The Cart amount should be equal or more than the Refund Voucher

Thalap.com Discount Voucher.

Terms & Conditions

  • The customer will be entitled to Thalap Discount Voucher only if you shop for SAR 100/- or above.
  • Discount Voucher can claim only through website
  • Discount Voucher Not Valid on “Offer Products”.
  • You are not entitled to avail this “Discount Voucher” with any other Discounts/ Offers i.e. “Deal of the Day”, “Free Shipping”, “Friday Offer” etc.
  • This is a Non-Transferable & Non-Cashable Voucher. Hence, you are entitled to purchase goods worth SAR 100/- for Free from www.Thalap.com only.
  • We Do Not Refund money against this Voucher.
  • This is a One-Time-Use Voucher & once used, the product cannot be returned. The customer can only exchange their products of the same value or above
  • This Voucher amount cannot be transferred to Thalap Account or any other Bank/ Online Payment Account.
  • Thalap reserves the right at all times to discontinue or modify any of our Terms & Conditions we deem necessary or desirable. Such changes may include, among other things, the adding of certain fees/ charges or any other terms of using this Voucher

Customer service

For all customer service enquiries, please submit an enquiry at

info@thalap.com

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